Terms of Use
A few gentle ground rules.
We've written these in plain English. They explain what Underneath is, what it isn't, and how we look after each other while you use it.
Last updated: 27 May 2026
What Underneath is
Underneath is a calm, AI-supported companion that helps parents, families, schools and professionals notice patterns in a child's behaviour and respond with care. It is a support tool — not medical advice, therapy, or a diagnosis.
Who can use it
- You're 18 or older and creating an account for yourself.
- You're a parent, carer, family member, school staff member, therapist or support worker acting in the best interests of a child.
- Children do not create their own accounts. Adults log on a child's behalf.
How you use Underneath
- Keep your account login private.
- Only enter information you have the right to share.
- Be kind in anything you share with other people through the app.
- Don't use Underneath to harm, harass or surveil another person.
Underneath™, the brand
The name Underneath, the logo, the concept, the wording, the design system and the platform itself are owned by Underneath. You're welcome to talk about us and link to us — please don't copy the product, branding or content as your own.
AI insights
Underneath uses AI to offer reflections and possibilities. AI can be helpful, and AI can be wrong. Always use your own judgement, and please reach a qualified professional for anything clinical, safeguarding-related, or urgent.
Changes
We'll keep these terms simple and update them as the platform grows. Significant changes will be noted on our changelog.
Liability, kindly put
Underneath is offered "as is" while we grow. To the extent allowed by law, we're not liable for clinical decisions, outcomes, or losses that arise from how the app's suggestions are used. Please always pair Underneath with the support of real people.
Questions, concerns or a safeguarding worry? We'd rather hear from you than not. Reach us any time at hello@underneathapp.com.